Frequently Asked Questions (FAQ)

What is your turnaround time for creating and designing a website?

If your site is information based only, and does not contain a shopping cart or specialised tools, the turnaround time is usually about 5-7 business days, if you provide the literature. However, if you would require Ohshima Associates Ltd. to provide the literature for you, then the turnaround time is usually 2-3 weeks. Please bear in mind, that if your website is a little more complex, the design team will provide you with an approximate completion date for your site. We prefer to budget at least 4-6 weeks for design drafts, client liaison, HTML markup, scripting and testing.


Will you register my company domain name when you create the website?

Yes. We will register your company domain name at the time that we have receive your Work Order and payment.


Who will host my website?

We offer very competitive fees and cater to a wide range of customer needs. We are a one-stop-shop. We will design, create, register, host and manage your website.


Who will update and make changes to my website?

Site updates can be made by either yourself or by Ohshima Associates Ltd. Client’s needs differ and in many cases, it is usually more cost-effective to outsource editing services to Ohshima Associates Ltd., allowing us to change content carefully and with Search Engine Optimisation in mind at all times.


How long does it take for you to make these changes?

If the customer has a great sense of urgency, and it is a simple change, then in as little as 6-8 hours. For all other changes that may be more complex, please call our office or email details and we will do it as soon as possible.


What does it take for me to conduct e-commerce on my site?

Ohshima Associates Ltd., can implement a simple shopping cart for your site, tailored for your type of customer and product. If you do not have a merchant account (i.e. you cannot directly accept credit cards), we can include an Interface to third-party payment systems such as Paymate or Paypal. We also recommend the inclusion of a PDF or similar order form to allow people to easily order, should they not wish to use online ordering facilities. Ohshima Associates Ltd., can also implement an online quotation system which can present all products and variants on your site and your customers can build a shopping list for submission to you, via your website.


 
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